Protect your most valuable asset
Kustomer ensures your customer data is handled with the utmost care.
81% of consumers think a company's treatment of their personal data reflects how it values them as customers.
Keep data secure
Our security consists of layers of protection, starting with employee education and best practice policies and procedures. We are committed to embedding privacy and security by design throughout our product development lifecycle.
Ensure data
remains private
We abide by strict data retention procedures and data classification policy to ensure confidential data is properly secured and restricted to authorized personnel.
Adhere to compliance standards
Our commitment to data privacy and security is evident in the compliance certifications we maintain to ensure your customer data is protected.
Kustomer compliance
GDPR and CCPA
Kustomer complies with GDPR and CCPA, offering a Data Processing Addendum (DPA) for business customers, detailing our processing obligations and legal basis, including cross-border data transfers.
HIPAA
Kustomer aids HIPAA compliance by providing security options for PHI and offers a Business Associate Agreement (BAA) upon request.
Privacy Shield
Kustomer is certified under the EU-US Privacy Shield Framework, allowing compliant personal data transfers from the EU to the US. More information.
SOC II
Kustomer complies with AICPA’s SOC 2 Trust Services Criteria.
ISO 27001
Kustomer is certified to ISO 27001, demonstrating our commitment to advancing security protocols