Unlock the full potential of humans and AI within customer service

Introducing our new AI Agents, designed to enhance efficiency and support across your entire team. Unlike other CX-focused AI solutions, Kustomer AI Agents are fully integrated into our platform to leverage the real-time customer data, business rules, and automated workflows that are essential to delivering exceptional customer service. Kustomer AI Agents are S.M.A.R.T. - specialized, multi-channel, advanced in reasoning capabilities, responsive, and are set up as a team to carry out complex workflows. AI Agents handle tasks like refunds, exchanges, or reservations to deliver fast, accurate service that keeps customers delighted. 

Connect with your CSM to explore AI Agents and flexible pricing options for your team!

Kustomer’s AI Agent Studio allows you to easily design, configure, test and manage a customized team of AI Agents tailored for your business without requiring a developer. This tool empowers your team to define workflows, integrate data, and refine responses, ensuring that your AI Agents are always aligned with your brand and business goals.

Join our upcoming webinar on November 14! Learn how to use AI Agents to enhance your customer support, streamline processes, and boost satisfaction. See real-world examples of how AI can transform your customer experience!

Boost Team Efficiency with Kustomer's New Task Feature!

Managing internal workflows just got easier with Tasks—Kustomer’s latest feature designed to streamline team collaboration, assignments, and follow-ups, all within your Kustomer platform. From setting deadlines to tracking team progress, Tasks keep your operations organized and efficient.

Want to learn more? Check out our blog today for an in-depth look! We’re also hosting a webinar in December to show you how Tasks can work for your team—watch your inbox for more information soon, or reach out to your Customer Success Manager for details.

New Dedicated Data Center in India!

We are excited to announce the launch of a new, dedicated data center in India. This significant expansion aligns with our commitment to providing exceptional customer experience solutions to companies worldwide and ensures that we continue to meet the unique demands of businesses in every region.

Read our full blog post to learn more about how this new data center can support your business.

Curious to learn more about AI Agents?

Start a discussion in the community today to learn tips & tricks about AI Agents!