Update to the “Find Review” feature in the Trustpilot App

Customers can leverage Trustpilot’s “Find Review” feature to contact reviewers to get additional information about their experience.

Integrate with Talkdesk

Talkdesk is a cloud-based call center solution that offers VoIP services that allow you to manage inbound or outbound calls via a widget and automatically build a customer profile in Kustomer. Using Kustomer and Talkdesk together allows your sales and support teams to view, search, and report on historical call data within a customer’s timeline. Users can also listen to call recordings and send an email/SMS follow-up all within the same conversation view.