RingCentral
RingCentral is a leading cloud communication platform that provides businesses with different cloud-based business communications solutions that include message, video, phone, and contact center services. From click-to-dial functionality to one-click video conferencing, users can leverage must-have digital tools through a single, easy-to-use platform that seamlessly works across office sites and mobile devices. Setup, deployment, and adoption is also easy and IT can manage it all from anywhere.
Kustomer + RingCentral
Connect your RingCentral account to Kustomer to start making and receiving calls from directly within Kustomer via a widget.
This integration automatically builds a customer profile in Kustomer and logs all call details in a conversation in their timeline, providing a way to view and report on historical call data.
Get a Comprehensive View of the Customer
- Get a complete, threaded view of all calls made or received with RingCentral alongside all of your other customer touchpoints.
Automatic Status Sync
- Rest easy knowing that you can identify when an agent is available to receive a call through agent status sync across RingCentral and Kustomer.
Robust Routing
- Leverage Kustomer’s powerful routing capabilities to automatically route calls to voice agents when they’re available.
Develop Your Own Integration With Kustomer
Join our growing community of developers and leverage our extensive documentation and resources to create best-in-class experiences for millions of consumers around the world.
