Human Agent

AI Agents

Drive authentic conversations effortlessly with your team of AI Agents

Retention Agent

Sales Agent

Upsell Agent

add AI Agent

Meet our AI Agents

A powerful team of advanced AI Agents, designed to autonomously resolve issues and perform tasks with human-like precision. Engineered for excellence, The Krew empowers customers, agents, and leaders to achieve more, faster.

See AI Agents in action

Human-like solutions, every time—powered by our multi-AI agent automation

Accelerate issue resolution and personalize experiences with our multi-AI Agent solution.

Request Demo

Specialized expertise

Design multiple AI Agents to be pros in specific areas for more flexibility, faster problem-solving, and smoother interactions.

Faster resolution

AI Agents work together, sharing insights to solve complex issues quickly, giving customers faster and more accurate responses.

Easy setup and maintenance

Streamline setup and maintenance by assigning clear roles to your AI Agents with simple instructions and tool access.

AI Agents for customers

Empower your customers with instant, human-like support, anytime, anywhere

Specialization

Human-in-the-Loop

Brand Ambassadors

Omni Channel

Serves as an expert of a specific field

Develop specialized AI Agents for greater flexibility, faster problem solving and smoother conversations.

A true human-in-the-loop system, not just handoff

Seamlessly transfer complex tasks from an AI Agent to a human agent, then back to the AI Agent to complete the process efficiently.

Your AI Agent represents your brand ethos

Authentically represent your brand to your customers by assigning a voice and tone to your AI Agents.

Available wherever you need them, on every channel

Be available 24/7 on your customers' channels across SMS, Voice, Chat, Email, Messenger, and more.

AI Agents for reps

Resolve customer issues and enhance personalization with an AI Agent copilot

Instant Prompts

Authentic Conversations

Recommend Actions

Seamless Handoffs

Resolve customer issues in record time

Empower agents with instant communication prompts driven by AI, leveraging internal knowledge bases, external sources and the Kustomer CRM.

AI Agents for Reps builds on our basic Agent Assist, with more features coming this quarter.

Deliver consistent, on brand communication

Utilize AI to automatically expand messages or makes them concise and improves grammar, for a friendlier and more professional customer interaction.

Sort and resolve repetitive tasks with AI

Categorizes tasks with clear, actionable next steps, such as transferring to a specialized department for resolution, sending a help article, extending a credit offer, and more.

Make customer handoffs smooth and seamless

Summarize lengthy conversations for quick consumption and seamlessly transfer summaries between AI Agents and human agents or among human agents ensuring continuity and context.

Coming soon

AI Agents for Leaders

AI Agents in action

“So far, 40% of all conversations coming into chat are fully automated using Kustomer's AI Agents. This frees up our human agents to focus on more personalized interactions and complex issues."

Chad Warren

Sr. Manager of Customer Service

Vuori

Autonomously resolve issues and perform actions with human-like efficiency.

Request Demo