Our MIssion

Creating zero effort, exceptional customer experiences.

The dedicated platform for some of the most innovative customer service brands in the world.

Core Values

Customer obsessed

Be open

Skrappy

DJTAIBAI

One Krew

Win
with data

Work fast 

and iterate

The Kustomer story

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0
Founded
$0M
Funding

Leadership

The Leadership team is responsible for bringing our mission to life. Together, this team brings over 150+ years of experience in the Customer Experience space. We are passionate about our clients and the customers they care for.

Brad Birnbaum

CEO & Co-Founder

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Jeremy Suriel

CTO & Co-Founder

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Douglas Hanna

President & COO

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Tanya Livingstone

Chief of Staff to the CEO 
& Chief People Officer

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Gabe Larsen

Chief Marketing Officer

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Lauren Gold

Chief Customer Officer

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Andrew Bothwell

Chief Sales Officer

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Mike Chapin

Chief Legal Officer & 
VP of Finance

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Mike Blake

VP of Engineering

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Our Investors

Ready to join a team of passionate and ambitious people?

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