AI Agents

Efficiently and effortlessly resolve customer inquiries with our team of AI Agents

Frontline Agent
Booking Agent
Concierge Agent
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Meet AI Agents

The Krew is a team of advanced AI Agents designed to autonomously resolve issues and perform actions with human-like efficiency. Engineered for excellence, The Krew empowers customers, agents, and leaders.

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Accelerate issue resolution and personalize experinces with our multi-AI Agent solution

Resolve issues by assigning clear roles to each AI Agent, ensuring easy setup and maitenance, top-notch handling of support tasks, and faster, more precise issue resolution.

Easy Setup and Maintenance

Assign clear roles to your AI Agents with straightforward instructions and tool access, making setup and maintenance much easier and more familiar for your team.

Specialized Expertise

Each AI Agent is a pro in a specfic area, ensuring top-notch handling of different support tasks.

Faster Resolution

AI Agents work together, sharing insights to solve complex issues quickly, giving customers faster and more accurate responses.

AI Agents for Customers

Empower your customers with instant, human-like support, anytime, anywhere
Specialization
Human in the Loop
Brand Ambassadors
Every Channel

Serves as an expert of a specific field

Design each AI Agent as a resident expert of a specific field to enable faster decision-making and resolution.

A true human-in-the-loop system, not just handoff

Transfer from an AI Agent to a human agent to handle the complexity, and then back to an AI Agent to finish the process.

Your AI Agent represents your brand ethos

Authentically represent your brand to your customers by assigning a voice and tone to your Krew of AI Agents.

Available wherever you need them, on every channel

Be available 24/7 on your customers' preferred channles across SMS, Voice, Chat, Email, Messenger, and more.

AI Agents for Reps

Empower your agents to resolve customer issues and enhance personalization
Faster Resolutions
Consistency
Recommended Actions
Smooth Handoffs

Resolve customer issues in record time

Empower agents with instant communication prompts driven by The Krew, leveraging internal knowledge bases, external sources and the Kustomer CRM.

Deliver consistent, on brand communication

The Krew automatically expands messages or makes them concise, improves grammar, for friendlier and more professional customer interactions.

Sort and resolve repetitive tasks with AI

The Krew automatically categorizes tasks with clear, actionable next steps, such as transferring to a specialized department for resolution, sending a help article, extending a credit offer, and more.

Make customer handoffs smooth and seamless

Summarize lengthy conversations for quick consumption and seamlessly transfer summaries between The Krew and agents or among agents ensuring continuity and context.

Coming soon

AI Agents for Leaders

Autonomously resolve issues and perform actions with human-like efficiency.

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