Join us to see Kustomer’s AI Agents in action across voice, chat, email, and SMS, and gain practical insights to optimize your support operations.

45 min watch
Watch Now
On-demand

Intro to AI Agents

Customers want faster, more personalized service, but traditional support often struggles to keep up. What if you could meet these demands without overloading your team? That’s where AI agents come in.

Unlike traditional chatbots, AI Agents can autonomously resolve issues and even collaborate with other agents.

While AI Agents can take on the heavy lifting, your support team is still in the loop because great service still needs a personal touch.

Kustomer’s 2024 AI and Customer Support Index, based on insights from 1,200 U.S. consumers, found that 79% believe the human touch is essential in customer service—which we champion through our human-in-the-loop model.

We’ll reveal how Kustomer’s unique approach empowers your support team to collaborate seamlessly with AI Agents, ensuring each interaction feels personalized and builds customer loyalty.

Join us to see Kustomer’s AI Agents in action across voice, chat, email, and SMS, and gain practical insights to optimize your support operations.

Key take-aways

  • Beyond Chatbots: Meet AI Agents and their unique abilities
  • Operational efficiency, made easy with AI
  • Why a human touch is still essential in CX
  • See Kustomer’s AI Agents Deliver Across chat, voice & email

Speakers

Caroline Dangson

Product Marketing Kustomer

Erinn Nelson

Support Engineer 
Kustomer

Paul Andersen

Dir. Solutions Consulting 
Kustomer

Join our CX newsletter

Subscribe for weekly updates on all things CX
Receive the weekly CX newsletter
Access exclusive members only content
Get personal invites to the private CX events
Exit Full screen mode
cross linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram